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Once you become a validated ROCS participant, your Sell.com account will be updated to reflect special privileges on our site. After you sign-in to Sell.com, ad pages will display different options available only to ROCS participants.

Should you discover an ad that infringes on your trademarks or intellectual property, you can click a special Notify button to report that ad to the Sell.com ROCS system. The automated system will notify advertisers and suspend the reported infringing ads. Once an ad has been suspended, buyers will be unable to make new offers on that ad.

Should a seller formally refute a suspension by signing the ROCS counter-claim form under penalty of perjury, Sell.com will notify the reporting ROCS participant, and the ad will be released from suspension until further information is gathered.

Should you encounter a repeat infringer, a request for account suspension should be emailed or faxed to the Designated Registered Agent. A repeat infringer is defined as an advertiser who, once having received and reviewed an ad suspension notice from our system, reposts substantially the same item for sale a second time. Because some advertisers list a wide variety of products, and receive a large volume of correspondence from other parties, you should allow 5 business days for an advertiser to react to our notice. After that point, you can request a permanent account suspension, by providing us with the member name, and at least one example of duplicate ad IDs and the reason for infringement.

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