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How to read messages in a conversation.

Help Topics & F.A.Q.    Contacting Buyers & Sellers    How do I contact buyers?

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All messages between a buyer and seller on a particular ad are stored in a single conversation. The subject of the conversation is the title of the ad.

Message Header Colors represent who sends a message.
  • A blue header: This is a message from you
  • A green header: This is a message from the other member
Each header displays the action the message represents, the sender's name, the sender's star rating, and the date the message was sent.

Price & Total
Every message includes quantity (Qty) and price ($) per item. This displays the last offer the sender has made.

Not all of the options below may appear or apply to the messages you may be viewing.

Message
Click on the contact button to send a comment, question, or offer to the buyer or seller.

Accept
Sellers can accept a buyer's offer indicating a deal has been made. At this time both the buyer and seller can rate each other and continue communicating via messages.

End
Click the end button to cancel your conversation. This option is only available before the seller accepts a buyer's offer.

Rate
Once the seller accepts a buyer's offer, the buyer and seller have the opportunity to rate each other.

Report
If you have experienced problems with your negotiation. Click on the report button to inform Sell.com.

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