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If you forget your password, we'll ask you for the answer to your security question and your date of birth. Your answers will be used to verify your identity before we allow you to choose a new password.

Security Question
Choose a question from the drop down menu to use as your security question. You can only choose one question. If you lose your password you will be asked to answer this question.

For your security and convenience, make sure the answer to your security question is:
  • at least five characters in length
  • something only you will know
  • not related to your password in any way
  • unlikely to change over time
  • difficult for others to guess, even when they see your security question

Your answer to the security question must be an exact match in order for us to verify your identity. Plesae make note of your answer.

Date of Birth
Enter the month and year of your birth. If you are selling or buying on behalf of a business, use the date of birth of the primary representative of your business. This information must be correct; you will be asked for this information to verify your identity if you forget your sign-in name or want to change your password in the future. This information is not viewable by other members.
For more information on security and your privacy, read our privacy policy.

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