From buyer
rachelplowden
04-Jul-2008
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| Rating: |
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Timely: No |
Accurate: No |
Again: No |
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| Comments: |
I HAVE NOT RECEIVED MY ITEMS NOR A REFUND,IT HAS BEEN ALMOST 3 WEEKS. ALL I DID GET WAS EXCUSES AND LIES.IM WARNING EVERYONE STAY CLEAR FROM THIS SELLER.
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| Response: |
A refund has been granted. Please allow 3-5 business days to see the refund posted to your account. Thanks
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From buyer
crystal_donalson
23-Jun-2008
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| Rating: |
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Timely: No |
Accurate: No |
Again: No |
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| Comments: |
i ordered shoes from this seller and she sent me the wrong ones. i tried to send them back and she never picked it up. so it got sent back to me. now i am stuck with shoes i didnt even order. i emailed a few times and got no response. DO NOT BUY FROM HER!
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From buyer
BlondeBond123
17-Jun-2008
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| Rating: |
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Timely: No |
Accurate: No |
Again: No |
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I paid for 3 bags. Over a month after my payment, I received 2 wrong bags. Seller was rude about it. I wasn't able to ship them back right away, so they will not refund me. I am not being refunded for the 3rd bag, which I never even got- I've been robbed.
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From buyer
ericaR
20-Jun-2008
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| Rating: |
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Timely: No |
Accurate: No |
Again: Yes |
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| Comments: |
Alot of complications with shipping, took 24hours or so to answer each email, but the glasses are gorgeous. thanks, I'll probably be back for more =]
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From buyer
442LALA
20-Apr-2008
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| Rating: |
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Timely: No |
Accurate: No |
Again: No |
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| Comments: |
I haven't received my refund. The seller said that money was deducted on their end. I informed my bank. Because of the Fair Credit Billing Act my bank will help me to have my money back, because they know that my money was not refunded to my account.
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| Response: |
We submitted the refund awhile ago. The money is deducted from our account. You are claiming a refund was not received. Check with your credit card company don't blame us.
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From buyer
Blondy123
16-Apr-2008
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| Rating: |
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Timely: No |
Accurate: No |
Again: No |
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| Comments: |
Sent the wrong glasses which she allowed me to keep. Received full refund for glasses that were ordered and not available. Received an additional pair of glasses for my troubles.
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| Response: |
Once you receive the sunglasses can you please give us a better rating. You have no for every question. Thanks
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From buyer
rhinestonegirl
16-Oct-2007
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| Rating: |
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Timely: Yes |
Accurate: Yes |
Again: Yes |
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| Comments: |
Divapalace has great customer relations, they stayed in constant contact throughout a shipping problem and corrected the situation above and beyond my expectations. I would definately do business with them in the future and recommend them highly.
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From buyer
1boobiegirl
29-Aug-2007
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| Rating: |
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Timely: Yes |
Accurate: Yes |
Again: Yes |
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| Comments: |
I highly recommend seller.I Love the boots and will make future purchases. She responds timely to all emails.
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From buyer
crystalheekyung
16-Aug-2007
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| Rating: |
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Timely: Yes |
Accurate: Yes |
Again: Yes |
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| Comments: |
Thanks for the marc jacobs clutch wallet.
I really love it !!
Thanks for your prompt reply!!
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