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What if a ROCS participant has made a mistake?

Help Topics & F.A.Q.    Legal    Rights Owner Compliance System Info for Sellers

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If you believe the ROCS participant made a mistake, we suggest contacting the participant directly to learn how your ad infringes their intellectual property rights. The ROCS participant's contact information will be provided to you in the notification email sent by

If you disagree with the ROCS participant's explanation, you may file a counter-claim with Instructions can also be found in the notification email. maintains the right to suspend any ad if instructed by appropriate authorities. Should receive official and lawful notification from a trademark holder, or their legal representative, that your ad infringes intellectual property rights, is under no obligation to provide a refund. Should you successfully file a counter-claim with, you will be given a refund for your listing fee and any purchased promotions and will be allowed to re-post your ad.

 Download the counter claim form

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